If you’re looking for high-quality furniture online, you’ve probably already noticed LuxeDecor. Known for its selection of thousands of pieces from luxury brands like Bernhardt, Lexington, and Hooker Furniture, the company positions itself as a one-stop destination for designer furniture at your fingertips.
But given the many similar websites and horror stories about damaged deliveries, long waiting times and poor customer service in the furniture industry, one question naturally arises:
We spent several weeks testing the LuxeDecor shopping experience from product discovery to delivery, and here’s the whole, unfiltered truth.
LuxeDecor is a pure online retailer offering luxury home furnishings, lighting, rugs, and decor in a wide range of styles—from contemporary minimalism to traditional opulence. Think of LuxeDecor as Wayfair’s affluent cousin, focusing exclusively on high-quality, designed pieces from well-known designer brands.
| Pros | Cons |
|---|---|
| ✅ Premium designer brands | ❌ High restocking fees |
| ✅ White-glove delivery available | ❌ Some items take 4–8 weeks |
| ✅ Excellent product quality | ❌ Return shipping at your cost |
| ✅ Beautiful product photography | ❌ Tracking process can be inconsistent |
| ✅ Good customer service experience |
To get a complete picture, we placed orders for a variety of items:
Bernhardt Highland Park Loft Sawyer White Hardwood Upholstered King Panel Bed
These items were chosen to evaluate material quality, delivery experience, and product accuracy.
This bed strikes the perfect balance between traditional craftsmanship and contemporary aesthetics. The rich wood grain finish adds warmth to any bedroom, while the panel design gives it a timeless presence. The build feels solid and sturdy, promising long-lasting durability. Assembly is straightforward but requires two people due to its weight.
Ideal for those wanting a centerpiece bed that blends classic style with modern refinement.
This console table impresses with its attention to detail — from the subtle wood distressing to the brushed metal hardware. It’s versatile enough for entryways or living rooms and adds a touch of sophistication without overpowering the space. The surface is smooth and resistant to minor scratches.
A stylish and practical accent piece that elevates any room’s décor.
This rug combines durability and style, perfect for high-traffic areas. The polypropylene fiber makes it stain-resistant and easy to clean, while the abstract design introduces subtle visual interest without clashing with existing décor. The pile is low to medium, providing comfort and practicality.
A smart choice for families or pet owners seeking style and functionality.
This wool rug stands out as a statement piece thanks to its handcrafted feel and painterly design. The wool pile is thick, soft underfoot, and highly resilient. The watercolor motif adds an elegant splash of color without overwhelming the room’s palette. Expect a bit of initial shedding typical of new wool rugs.
A luxurious, artistic rug that adds warmth and texture to sophisticated interiors.
The Augusta fan is both functional and stylish. Its quiet motor and efficient airflow make it excellent for medium to large rooms. The finish and wood blades give it a timeless look that fits various décor styles. Installation was straightforward with clear instructions.
A reliable ceiling fan that enhances comfort without compromising aesthetics.
This floor lamp offers soft, ambient lighting that complements both modern and transitional interiors. The mica shade diffuses light gently, creating cozy atmospheres. Its slim profile makes it perfect for smaller spaces or corners. The switch is conveniently placed, though a dimmer option would be a nice upgrade.
A tasteful, functional lighting solution for layered room lighting.
| Product | Style | Material | Pros | Cons |
|---|---|---|---|---|
| Bernhardt Highland Park Bed | Classic-Modern | Hardwood | Solid build, timeless design | Heavy; requires 2-person assembly |
| Hooker Console Table | Traditional | Hardwood + Metal | Elegant, versatile, durable finish | Slightly high price point |
| Nourison Quarry Rug | Contemporary | Polypropylene | Durable, stain-resistant | Low-medium pile might be less plush |
| Kas Rugs Watercolors Rug | Artistic | Wool | Luxuriously soft, eye-catching | Initial shedding |
| Craftmade Augusta Ceiling Fan | Transitional | Metal + Wood | Quiet, efficient, attractive | No dimmer control |
| Nova Mica Floor Lamp | Transitional | Metal + Mica | Soft light, compact design | No dimmer, basic switch |
The images are high-resolution and often include room scenes that illustrate how the pieces would look in real life. However, some product descriptions lack depth—we occasionally had to Google the brand directly to learn more about materials and dimensions.
LuxeDecor accepts returns – but no questions asked.
Important Return Information:
LuxeDecor does not offer its own warranties, but recognizes manufacturer warranties, which vary by brand.
For example:
Customer support responds quickly, but issues must be reported promptly—ideally within 48 hours of delivery.
“We bought a Lexington bed from LuxeDecor and it’s the most beautiful piece in our house. The shipping was seamless.”
“Their return policy is strict — we didn’t realize we ordered a custom item. But the quality was amazing.”
“Great selection and elegant brands. Not cheap, but you get what you pay for.”
Yes — but only if you’re prepared.
LuxeDecor is the first address when it comes to purchasing high-quality designer furniture online. The selection is huge, the quality is top-notch, and the customer service is competent. But this isn’t Amazon—pure luxury awaits you here. This means you’ll pay more, wait longer, and be subject to stricter guidelines.
If you:
…then LuxeDecor is absolutely worth it.
Best For: Design-forward homeowners, upscale renovations, and statement furniture buyers
Not Ideal For: Impulse shoppers or those expecting fast, flexible returns
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